Privacy Policy

Gregorio’s Trattoria is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.

1. Information We Collect

We only collect information that you provide to us directly, such as when you make a reservation, sign up for our newsletter, or contact us. This may include your name, email address, phone number, and any other details you provide.
We also use Google Analytics to collect anonymous data about how you use our website. This helps us understand our audience better and improve our services.

2. How We Use Your Information

We may use the information we collect to:
– Process your reservations and orders.
– Send you updates and promotional offers.
– Improve our website and services.
– Respond to your inquiries and provide customer support.

3. Sharing Your Information

We do not share your personal information with third parties except as necessary to process your reservations and orders, comply with legal requirements, or protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:
– Access the personal information we hold about you.
– Request that we correct or delete your personal information.
– Opt-out of receiving marketing communications from us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at https://gregoriostrattoria.com/contact/, (301) 347-6830, or 4611A Sangamore Road, Bethesda, MD 20816.

Refund Policy

At Gregorio’s Trattoria, we strive to provide the best dining experience for our customers. If you are not satisfied with your order, please review our refund policy below.

1. Eligibility for Refunds

Refunds are considered under the following circumstances:
– Incorrect or defective items.
– Orders that are not delivered as promised.

2. Refund Process

To request a refund, please contact us within 24 hours of receiving your order at https://gregoriostrattoria.com/contact/ or (301) 347-6830. Provide your order details and the reason for your refund request.

3. Refund Approval

Once we receive your request, we will review it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

4. Non-Refundable Items

Certain items may not be eligible for a refund, such as:
– Perishable goods.
– Gift cards.
– Items purchased on sale.

5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at https://gregoriostrattoria.com/contact/, (301) 347-6830, or 4611A Sangamore Road, Bethesda, MD 20816.

Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Gregorio’s Trattoria’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

Website Policy

The use of this website is subject to the following terms of use:

The use of this website is subject to our Privacy Policy.

By placing orders for any service we offer, you are agreeing to abide by our Refund Policy.

The content of the pages of this website is subject to change without notice.

This website may use cookies to monitor browsing preferences, track performance, and track visitor activities for statistical records. If you do allow cookies to be used, you are consenting to these uses. Cookies are required to build and submit orders, log into your account, and other mandatory purposes.

The personal and business information collected will be used to provide our service, process your orders, and communicate with users including but not limited to email and SMS messaging. Communications may pertain to, but not be strictly limited to, orders you have placed, order reminders, changes to orders, notices of interruptions to the website or food service, and marketing or promotional offers. You may be able to opt out of some communications by contacting us directly.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

There may be peak ordering times that cause an unexpected load on the service, which may limit your ability to submit your order, especially within the hour before the order acceptance cut-off time. You are responsible for planning accordingly and are encouraged to submit your order in advance to allow for any outage, planned or unplanned, to the service.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorized use of this website, which includes excessive resource use or abuse of the service is expressly prohibited.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the state of Maryland.